Privacy Policy

1. Introduction

Welcome to Pearch, a social networking platform that connects people around the world. This Privacy Policy explains how Heartisan Technology ("we," "our," or "us") collects, uses, processes, and protects your personal information when you use our mobile application and services.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, phone number, date of birth, and profile details
• Profile Content: Photos, videos, bio, interests, and other information you choose to share
• Messages: Content of messages you send through our platform
• User-Generated Content: Posts, comments, stories, and other content you create
• Contact Information: Contacts you choose to sync with our service

2.2 Information We Collect Automatically

• Location Data: Your general location to help connect you with nearby users
• Device Information: Device type, operating system, unique device identifiers
• Usage Data: How you interact with our app, features used, time spent
• Log Information: IP address, access times, app crashes, and performance data

2.3 Information from Third Parties

• Information from other users who mention or tag you
• Data from our business partners and service providers

3. How We Use Your Information

We use your information to provide, improve, and personalize our services:

• Connect You with Others: Match you with people based on location, interests, and preferences
• Facilitate Communication: Enable messaging and social interactions
• Personalize Your Experience: Show relevant content, events, and suggestions
• Ensure Safety: Detect and prevent harmful behavior, spam, and abuse
• Improve Our Service: Analyze usage patterns to enhance features and performance
• Send Notifications: Alert you about new connections, messages, and platform updates
• Customer Support: Respond to your questions and resolve issues
• Legal Compliance: Meet our legal obligations and protect our rights

4. Information Sharing and Disclosure

4.1 With Other Users

• Profile information you choose to make public
• Content you post or share within the app
• Your general location (city/region) for local connections

4.2 With Service Providers

We work with trusted third-party companies that help us operate our service:

• Cloud storage and hosting services
• Analytics and performance monitoring
• Customer support platforms
• Payment processing (for premium features)

4.3 For Legal Reasons

We may disclose information when required by law or to:

• Comply with legal processes and government requests
• Protect the safety of our users and the public
• Investigate and prevent fraud or security issues
• Enforce our Terms of Service

5. Data Security

We implement industry-standard security measures to protect your information:

• Encryption: Data is encrypted in transit and at rest
• Access Controls: Limited access to personal data on a need-to-know basis
• Regular Audits: Security assessments and vulnerability testing
• Secure Infrastructure: Use of reputable cloud providers with strong security practices
• Incident Response: Procedures to quickly address any security breaches

6. Your Privacy Rights

You have several rights regarding your personal information:

6.1 Correction and Updates

• Update your profile and account information
• Correct inaccurate personal data

6.2 Deletion

• Delete specific content or information
• Request account deletion (may take up to 30 days)

7. Data Retention

We retain your information for as long as necessary to provide our services:

• Active Accounts: Data is retained while your account is active
• Deleted Accounts: Most data is deleted within 30 days of account deletion
• Legal Requirements: Some data may be retained longer for legal compliance
• Backup Systems: Data in backups is deleted according to our backup retention schedule

8. International Data Transfers

Pearch is a global service. Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:

• Standard Contractual Clauses approved by regulatory authorities
• Adequacy decisions for certain countries
• Your explicit consent where required

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will:

• Notify you through the app or via email
• Update the "Last updated" date at the top of this policy
• For material changes, seek your consent where required by law

We encourage you to review this policy periodically to stay informed about how we protect your information.